Posts Tagged ‘printer’

The Crazy World of Inkjet Printers (3)

Thursday, June 27th, 2013

Well it’s happened again. Just three months out of warranty and the print head on my Deskjet 3070a has died (no it’s not repairable or replaceable) and with a batch of spare ink cartridges I’m stuck with buying yet another HP printer. At least the people who I spoke to at HP technical support were as polite and helpful as they could be under the circumstances. Eventually I got passed on to sales and they offered me a big discount on a new Photosmart 5520 with free delivery which arrived less than 12 hours after I placed the order. This has a two year warranty, so expect another post on this topic in about 25 months time!

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The Crazy World of Inkjet Printers (2)

Friday, February 17th, 2012

About three years ago I blogged about how crazy it is that it’s cheaper to buy a new inkjet printer than it is to buy a set of new ink cartridges. Well the printer I bought then died recently just because the nozzles on the print head were blocked. Replacing this part is just a question of taking out the ink cartridges, unlocking a clip and lifting out the print head. I phoned HP to find out if I could order a replacement part, but was told that it would cost me ยฃ15 just to speak to a service technician! I did find a way of ‘speaking’ online to someone who told me that the part would cost about ยฃ60 plus delivery, so here I am again having just bought another new printer. It had to be an HP which takes the same size cartridges, as I have about ยฃ100 worth sitting in my drawer. But now it’s impossible to buy a small A4 inkjet without it having a scanner built in. I don’t need another scanner – I already have a high quality one. But there was no choice. So now I have an old printer that needs just one replacement part that will be going into the recycling bin and a new printer with a redundant scanner. Madness!

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The Crazy World of Inkjet Printers

Sunday, April 12th, 2009

Well, I’ve just ordered a new inkjet printer (HP D5460) not because I need one – my old inkjet still works fine – but because it’s cheaper than buying a new set of cartridges for my old one. The upside is that it’s a much higher quality than the old one, which I’ve had for nearly four years. The downside is; what do I do with the old one? Any suggestions welcome.

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